Mental Health 2020 Strategic Policy

The Mental Health Commission has a ten year strategic policy Mental Health 2020: Making it personal and everybody's business. It provides a whole of government and community approach and sets out three key directions:

  • person centred supports and services
  • connected approaches
  • balanced investment.

Person centred supports and services will help give people with mental health problems and/or mental illness increased choice, flexibility and control of the services they receive. More emphasis will be placed on the important role of family, carers and friends in supporting people.

Better connections between public and private mental health services and the range of formal and informal supports, services, and community organisations will help ensure better support for people.

A balanced investment across the mental health system will increasingly provide a full range of support and services from promotion, prevention and early intervention to treatment and recovery.

We will lead action in nine areas: planning, services working together, accommodation, getting help early, specific at risk populations, justice, preventing suicide, maintaining a sustainable workforce, and a high quality mental health system.

Currently, most investment is directed towards chronic and acute mental health care in mental health hospitals and community based clinics which are crucial for a small percentage of the population.

However, under the strategic policy there will be a broader range of supports available in the community to complement primary care, informal community care and self care.

Download a copy of the referenced glossary of the terms outlined in the Mental Health 2020: Making it personal and everybody's business.

24 Hour Emergency Services

Health Direct Australia

1800 022 222

Mental Health Emergency Response Line (MERL)

1300 555 788 Metro

1800 676 822 Peel

Rural Link

1800 552 002


Mental Health Week